To login to your ExpressVPN account, go to the official login page at expressvpn.com/sign-in and enter your email address and password. Make sure you're using the same email you used when you signed up for ExpressVPN.
If you're having trouble logging in, the most common issues are: wrong email address, incorrect password, expired subscription, or account verification needed. Check your email for any verification messages from ExpressVPN.
Click "Forgot your password?" on the login page. Enter your email address, and we'll send you a link to reset your password. Make sure to check your spam folder if you don't see the email.
If the login page isn't working, try these steps: clear your browser cache and cookies, try a different web browser, disable any VPN or proxy you might be using, or try using incognito/private browsing mode.
To login on your phone or tablet, open the ExpressVPN app and tap "Sign In." Enter the same email and password you use on the website. If the app won't let you login, make sure it's updated to the latest version.
If your account is locked due to too many failed login attempts, wait 15 minutes and try again. If you're still locked out, contact ExpressVPN support for help unlocking your account.
If you have two-factor authentication enabled, you'll need to enter a code from your authenticator app after entering your password. Make sure your phone's time is set correctly for the codes to work.
If your subscription has expired, you won't be able to login until you renew it. Check your email for renewal notices or login to update your payment information.
You can use the same ExpressVPN login on up to 5 devices at the same time. Just install the app on each device and sign in with your email and password.
If you've tried everything and still can't access your account, contact ExpressVPN customer support for immediate assistance with your login problems.